Interesting infographic based on a few studies, which focus on customer acquisition, retention and attrition rates. It gives an insight into how much the acquisition of the new customer costs.
Read more on Flowtown
« Moments that change you | Main | White Wall »
TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341c343353ef013488c8db9f970c
Listed below are links to weblogs that reference What's the New Customer Worth?: